Return & Refund Policy

Returns for Commercial Customers

All regularly stocked items can be returned within 7 days of receipt. The unit must still be in its original packaging and remain unused.

A return credit will not be issued until the unit is back in our facility and has been inspected. Once the inspection is completed a credit will be issued to the original payment method.

Shipping charges paid at the time of checkout will not be credited back. Customers assume all responsibility for the cost of return shipping. This would include any brokerage fees, duties, and taxes for international returns. A restocking fee will apply.

Restocking Fees implements a restocking fee of 20% for commercial customers and 25% for residential. This fee is deducted from your return credit and is used to cover the cost to receive and process the unit back into our stock.